Legal

Privacy Policy

Last updated: December 29, 2025

1. Introduction

LeadFrames ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead management platform.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Business name and phone number
  • Password (securely hashed)

Lead Data

We process lead information you receive from:

  • Facebook and Instagram Lead Ads (via Meta integration)
  • Manual lead entries you create
  • Public booking page submissions

Usage Data

We automatically collect information about how you use the platform, including pages visited, features used, and interaction patterns.

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our service
  • Process and manage your leads
  • Send SMS and email follow-ups on your behalf
  • Process payments and subscriptions
  • Improve our platform and develop new features
  • Communicate with you about your account

4. Third-Party Services

We integrate with the following third-party services:

Meta (Facebook/Instagram)

To receive leads from your ad campaigns

Stripe

To process subscription payments

ClickSend

To send SMS messages

Resend

To send email communications

Supabase

To store and secure your data

5. Data Security

We implement industry-standard security measures including encryption, secure authentication, and row-level security policies to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

8. Contact Us

If you have questions about this Privacy Policy, please contact us at info@leadframes.io.